NAVIGATOR

Ask anything about your child's services.

The Navigator answers in plain language, grounded in your child's actual documents and your state's rules. Not a generic chatbot. It knows which denial you are appealing, which IEP meeting is coming, and which child you are asking about.

Child-scopedAnswers stay tied to the child you choose.
CitedEvery serious answer shows why.
ActionableNext steps become letters, appeals, or prep.
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The Navigator opens with questions drawn from your family's real situation, like an appeal due July 27, and lets you scope the chat to one child. Shown with sample family data.

TRUSTWORTHY ANSWERS

Answers you can check, not just take on faith.

Ask what comes after an autism diagnosis, or how to fight an insurer that denied 25 hours of ABA, and the Navigator answers from your child's own records and your state's actual rules. In this conversation about Sofia, it lays out how to appeal a Molina ABA denial before the July 27th deadline, with 51 days still on the clock.

  • Scoped to one child. The About: Sofia badge above the input shows exactly whose situation the Navigator is working from, so Sofia's answer never pulls in a sibling's paperwork.
  • Confidence labels. This answer is marked High confidence because it rests on Sofia's medical documentation and California Early Start requirements. The Navigator tells you why it is sure, and when it is less sure.
  • Citations on every answer. A "Why this answer" row shows the 3 sources cited, so you can read the underlying rule yourself before you act.
  • A next step, not just an explanation. The answer ends with a Prepare Molina Appeal button, so the advice turns into work you can actually start.

Answers are labeled draft guidance, and Wayfound is clear about what it is: information, not legal or medical advice.

Navigator conversation about autism diagnosis next steps for sample child Sofia, with guidance on appealing a Molina ABA denial of 25 hours before the July 27th deadline with 51 days remaining, a High confidence badge based on Sofia's medical documentation and California Early Start requirements, a row reading Why this answer: 3 sources cited, a Draft guidance label, a Prepare Molina Appeal button, an About: Sofia badge above the input, and a disclaimer that Wayfound provides information, not legal or medical advice

A High confidence answer with its sources one tap away. Shown with sample family data.

GETTING STARTED

You never start from a blank box.

A new chat opens with a greeting by name and a short list of starter questions pulled from your family's actual situation: the appeal deadline that is coming up, the IEP meeting you need to prepare for, the IHSS application you have been putting off, gaps in current services, and what transition planning should look like.

Raising more than one child in the system means juggling more than one set of rules. Child pills above the composer, Maya, Sofia, and Aiden in this sample family, let you pick who you are asking about before you type a word.

New Navigator chat greeting parent Amy by name as her Wayfound navigator, with suggested starter questions about appeal deadlines, IEP preparation, applying for IHSS, service gaps, and transition planning, and child pills for Maya, Sofia, and Aiden above the message composer

Starter questions come from your family's real deadlines and gaps. Shown with sample family data.

ORGANIZED BY CHILD

Every conversation, filed where you can find it again.

The answer you got in March matters in September. Your conversation list is filterable by child, so the thread about a denial appeal, WorkAbility I enrollment, extended school year, CalABLE eligibility, or a behavior intervention plan is right where you left it when the next meeting comes around.

The free plan includes 20 Navigator messages a month, enough to ask the questions that are keeping you up tonight. The paid plan is unlimited. See pricing for details.

Navigator conversation list filterable by child, showing past conversations about denial appeals, WorkAbility I enrollment, extended school year, CalABLE eligibility, and behavior intervention plan needs

Filter past conversations by child to pick up where you left off. Shown with sample family data.

Bring your hardest question.

The Navigator draws on 71 programs grounded in 1,300+ verified sources, and it already helps families across California and Texas. Ask it the thing you have been afraid to get wrong.

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